Skip to content
ShurenSign in

Your restaurant's Google reviews, without spending your evenings on them

Between two services, you have no time to write. Every review gets a ready reply that talks about your food and your dining room, the way you would.

Try it free

No commitment

Why reply to every review

Before booking, many customers read the reviews, and the replies. A restaurant that replies, to praise and to criticism alike, shows it listens. A negative review with no reply stands alone.

Everyday situations

Each reply starts from what the customer actually wrote.

  • A compliment on a dish: the reply names the dish and thanks the kitchen.
  • A long wait on a Saturday night: the reply acknowledges it, without excuses, and says what you are doing.
  • A bill found too high: the reply hears the remark, without arguing.
  • An unfair criticism: the reply stays calm and polite. By default, you read it before it goes out.
Example

Stéphanie D.La Cave à Manger

Lukewarm dish and a rushed waiter. Too bad, this place was highly recommended.

Suggested reply

Hello Stéphanie, thank you for your message. A lukewarm dish and rushed service is not how we welcome guests: we talked it over with the team. We would love to host you again.

Several locations

All your Google listings are in one place, each with its own tone and description. From 5 locations, the plan drops to €44 per month per location.

How much it costs

€49 per month per location, or €490 per year. From 5 locations: €44 per month. 7-day free trial, no commitment.

Try it free

No commitment

All questions